Effective Date: May 22, 2026
Last Updated: May 22, 2026
KC Plastic Surgery (“we,” “us,” or “our”) is committed to protecting the privacy of all visitors to KCPlasticSurgery.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website.
This Privacy Policy applies to information collected through the Website only and does not govern information collected in our clinical offices or through other means. Protected health information collected and maintained in connection with your medical care is governed by our separate Notice of Privacy Practices, provided to all patients, which is governed by the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
1.1 Information You Provide Voluntarily
We collect personal information that you voluntarily provide when you:
- Complete an appointment request, consultation inquiry, or contact form
- Subscribe to our newsletter or email communications
- Submit a testimonial or review
- Communicate with us by email or other electronic means
This information may include your name, email address, phone number, mailing address, and the general nature of your inquiry. We strongly advise that you do not submit detailed medical history or protected health information through Website forms.
1.2 Information Collected Automatically
When you visit the Website, certain information is collected automatically through cookies and similar tracking technologies, including:
- IP address and approximate geographic location
- Browser type, version, and settings
- Device type and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
- Date and time of your visit
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar technologies to enhance Website functionality, analyze usage patterns, and deliver relevant content. Cookies are small data files stored on your device. You may set your browser to refuse cookies, but doing so may affect the functionality of some parts of the Website.
We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire). We may also use third-party analytics services such as Google Analytics that use cookies to help us analyze Website traffic and usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and schedule consultations or appointments
- To send you information you have requested about our services and procedures
- To send appointment reminders, follow-up communications, and newsletters (with your consent where required)
- To improve the Website, our services, and your user experience
- To monitor and analyze Website usage and trends
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
We will not use your information for purposes materially different from those described above without providing you notice and, where required, obtaining your consent.
3. Disclosure of Your Information
3.1 Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analytics, email delivery, customer relationship management, and appointment scheduling software. These service providers are contractually obligated to use your information only as directed by us and to protect its confidentiality.
3.2 Legal Requirements
We may disclose your information if required to do so by law, subpoena, court order, or other governmental or legal request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of all or substantially all of our assets, or similar transaction, your information may be transferred to the successor entity. We will notify you via a prominent notice on the Website if your information is subject to a new privacy policy.
3.4 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
4. HIPAA and Protected Health Information
KC Plastic Surgery is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. Protected health information (PHI) that you share with us in your capacity as a patient is subject to our Notice of Privacy Practices, which is provided separately and governs our use and disclosure of PHI.
This Website’s Privacy Policy governs non-clinical information collected through the Website only. We take appropriate technical and administrative safeguards to help ensure that any PHI inadvertently transmitted through Website forms is protected. However, we encourage you to refrain from sharing PHI through Website contact or appointment forms.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include SSL/TLS encryption for data transmission, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You provide personal information at your own risk.
In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
6. Data Retention
We retain personal information collected through the Website for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
7. Children’s Privacy
The Website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us using the information in Section 11 below.
8. Third-Party Websites and Services
The Website may contain links to third-party websites and social media platforms, including but not limited to Facebook, Instagram, and Google. This Privacy Policy applies only to information collected by KC Plastic Surgery through the Website. Third-party websites operate under their own privacy policies, and we encourage you to review those policies before providing any information to those sites. We are not responsible for the privacy practices of any third-party website.
9. Your Privacy Rights and Choices
9.1 Opt-Out of Marketing Communications
You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative communications such as appointment confirmations.
9.2 Cookies
Most web browsers accept cookies by default. You can typically adjust your browser settings to refuse cookies, delete existing cookies, or notify you before accepting cookies. Please note that rejecting cookies may impair the functionality of some features of the Website.
9.3 Do Not Track
Some browsers include a “Do Not Track” (DNT) feature. Because there is currently no industry-wide standard for responding to DNT signals, the Website does not currently respond to DNT signals from browsers.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on this page and update the “Last Updated” date at the top of this Policy. For material changes, we may also provide additional notice, such as a notice on the Website’s home page. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
KC Plastic Surgery — Privacy Officer
Website: KCPlasticSurgery.com
Phone: 704-908-6765
Consultations and pre- and post-op visits:
Vilasagar Office
6700 Fairview Rd, Suite 320
Charlotte, NC 28210
Surgical Procedures:
Waverly Surgery Center
11210 Golf Links Dr. North
Ste 105
Charlotte, NC 28277
For requests related to protected health information in your medical record, please contact our office directly and reference our HIPAA Notice of Privacy Practices.